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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mark

May 15, 2026

5  out of  5
rating by Mark
"Switching to State Farm saved me 1/2 of the premium I was paying to progressive insurance and working with Charlie was an absolute pleasure. I have no problem with giving a five star rating to her and this agency!"
We responded:
"Hi Mark. We appreciate the review, even if you did just cause mayhem with saying we are Allstate. That’s ok. Like a good neighbor, we won’t hold it against you here at State Farm!!! Thank you for trusting us with your insurance needs. "
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Kerry Clark

May 11, 2026

5  out of  5
rating by Kerry Clark
"Charly with Tyler Shank was amazing. I switched from another insurance agency and the change has been so easy. I highly recommend Tyler Shank and his office."
We responded:
"Thank you for the amazing review, Kerry! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Amber McKinney

May 11, 2026

5  out of  5
rating by Amber McKinney
"Garrett Ryan was very helpful explaining policies to me and what I could do with including auto, renters and life insurance. He listened ,answered my many questions and explained everything very clearly. I switched to State Farm and had a great experience doing so."
We responded:
"Amber, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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london

April 25, 2026

5  out of  5
rating by london
"I was quite surprised with how quick and easily they got me on their insurance, I got a fair quote it may have taken all of 5 minutes to do. Charly who helped me through it was Awsome."
We responded:
"london, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Tyler Shank’s Team!"
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Jared Lough

April 22, 2026

5  out of  5
rating by Jared Lough
"Great experience! Agent Garrett Ryan saved me a little on my home but overall cut my car insurance in half for better coverage! Thank a ton!"
We responded:
"Thanks so much for the amazing review, Jared! We really appreciate your support here in Williamstown . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Connor Stephenson

April 2, 2026

5  out of  5
rating by Connor Stephenson
"Garrett was SUPERRR professional and I love how patient with me while finding my paperwork, thanks for giving me 110 percent!!!"
We responded:
"Thank you for the amazing review, Connor! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Patricia Grant

April 2, 2026

5  out of  5
rating by Patricia Grant
"Garrett was great. He was able to get me much better coverage for way less than I was paying with my previous insurance company. I would highly recommend him to anyone who's looking to save money on their car insurance."
We responded:
"Thank you for the 5-star review, Patricia! Here on State Farm Agent Tyler Shank’s Team, we are proud to serve our community and appreciate your recognition. "
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Tiffany Full

March 11, 2026

5  out of  5
rating by Tiffany Full
"Garrett was very helpful with getting all the coverage I need from auto to life to renters insurance at an affordable price and I couldn’t be happier with it.!"
We responded:
"Tiffany, thank you for your wonderful review of State Farm Agent Tyler Shank’s Team!"
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Jeremy DeMoss

March 6, 2026

5  out of  5
rating by Jeremy DeMoss
"Very thorough and patient."
We responded:
"Jeremy, thank you for your wonderful review of State Farm Agent Tyler Shank’s Team!"
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Peyton Stover

March 5, 2026

5  out of  5
rating by Peyton Stover
"Garrett was very helpful and helped me bundle my renters and auto the same day!"
We responded:
"Thank you for the 5-star review, Peyton! Here on State Farm Agent Tyler Shank’s Team, we are proud to serve our community and appreciate your recognition. "
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Jessica Khayate

February 26, 2026

5  out of  5
rating by Jessica Khayate
"Recommended to me through a family member and the process of switch was BEYOND easy!! They saved me money and I got better coverage! Amy was so helpful and friendly (and fast!). I didn’t have to wait on hold and get transferred 10 times, lol, it was only Amy every step of the way!! She even called my former insurance company to help in switching over and cancelling things to make sure everything was done correctly!! Couldn’t recommend them enough!! Thanks so much Amy!"
We responded:
"We are grateful for your 5-star review, Jessica! Thanks for taking a moment to share your positive rating of State Farm Agent Tyler Shank’s Team here in Williamstown . "
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MommyOfFour

February 26, 2026

5  out of  5
rating by MommyOfFour
"I spoke with Garrett and absolutely enjoyed the phone call. He got me cheaper insurance than anywhere else. They are very helpful."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Tyler Shank’s Team here in Williamstown . "
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Jennifer Drinkwater

February 26, 2026

5  out of  5
rating by Jennifer Drinkwater
"After our home owners insurance canceled our policy with no warning, I was struggling to find someone that would insure us without tripling our current price. Not only did Amy find us a great home owners policy, but she was able to lower our car insurance as well! She is absolutely amazing, kind, and the only person I recommend to help you with your insurance needs!!!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Tyler Miller

February 25, 2026

5  out of  5
rating by Tyler Miller
"Easy communication, quick responses, and saved me a bunch of money."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Matt Merrill

February 24, 2026

5  out of  5
rating by Matt Merrill
"Very polite and helpful and was able to give me a way better rate than I was use to paying with progressive"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Tyler Shank’s Team here in Williamstown . "
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Kinley Hosey

February 13, 2026

5  out of  5
rating by Kinley Hosey
"Agent Garrett helped us save over $200 on insurance when we switched. Great experience and a quick and easy process"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Tyler Shank’s Team here in Williamstown . "
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Jenny See

February 12, 2026

5  out of  5
rating by Jenny See
"Garrett was understanding and really professional and saved me a lot of money"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Rachel Barss

February 11, 2026

5  out of  5
rating by Rachel Barss
"Signed up for Auto & Home today with Amanda Adams, she was perfect and so well to work with. Very thorough and detail oriented!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Tyler Shank’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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ChickenMedia

February 6, 2026

5  out of  5
rating by ChickenMedia
"Great Experience Garret helped me get squared away on my new policy"
We responded:
"ChickenMedia, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Tyler Shank’s Team—we are always here to help!"
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Declan Casey

January 31, 2026

5  out of  5
rating by Declan Casey
"Garret helped me in getting quotes on home and auto insurance. He was very nice and professional!"
We responded:
"Declan, thank you for your wonderful review of State Farm Agent Tyler Shank’s Team! Declan, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Tyler Shank’s Team! "
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Tyler Alford

January 31, 2026

5  out of  5
rating by Tyler Alford
"Garrett was very fair, efficient and knowledgeable. 10/10 would recommend him to everyone !"
We responded:
"Thank you for your kind review of State Farm Agent Tyler Shank’s Team. We appreciate it! Thank you for the amazing review, Tyler! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Kandi Edmonds

January 30, 2026

5  out of  5
rating by Kandi Edmonds
"Amanda was very personable and helpful. She walked me through every piece of the policy change, answered all my questions and did not make me feel rushed or like I was in the middle of a sales pitch. Most importantly, she saved me money! I hope my interaction with State Farm as a company going forward will live up to the interaction I had with her today."
We responded:
"Thanks so much for the amazing review, Kandi! We really appreciate your support here in Williamstown . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Tyler Shank’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Williamstown . "
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jayllise

January 29, 2026

5  out of  5
rating by jayllise
"I was able to speak with Garrett who made my experience a 10/10. He was very honest yet caring and was doing everything he could to get insurance for us worked out and as responsible as possible. If you are looking for insurance Garrett is your guy! He will be down to earth and very personable with you! :)"
We responded:
"Thank you for your kind review of State Farm Agent Tyler Shank’s Team. We appreciate it! Thank you for the amazing review, jayllise! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Becca Shockey

January 29, 2026

5  out of  5
rating by Becca Shockey
"Update 1/29/26-I needed to use the roadside assistance through State Farm. I had previously reached out to AAA and after waiting 90 min, no one had shown up or accepted my service request. I logged into the State Farm app and requested help for a flat tire. Within 30 min, a tow company arrived and my spare tire was on. So thankful to State Farm for being there when it was a freezing day and I had a flat tire! I had the pleasure of working with Garrett to set up our auto and homeowner's policies. He was very patient in answering all of my questions and made sure that we had all of the coverage that we needed for our family's protection. I feel very confident that we are covered. He was also able to save us money on home and auto! Very thankful that we found Tyler Shank State Farm! I would highly recommend anyone looking for a new policy to talk to Garrett at State Farm!"
We responded:
"Hi Becca. Thank you for the kind words. We are glad to hear your experience was nothing short of exceptional. We look forward to continuing to earn your business for years to come. Thanks for trusting us with your insurance needs. "
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Thomas Potter

January 5, 2026

5  out of  5
rating by Thomas Potter
"Amanda Adams was great !!! She took the time to get me a better rate. I highly recommend this agent for your insurance needs."
We responded:
"Thomas, thank you for taking the time to leave a great review!! We appreciate you!"