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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Marigo Emmanuel Jirabi

Marigo Emmanuel Jirabi

January 3, 2025

5  out of  5
rating by Marigo Emmanuel Jirabi
"Charly was a agent I spoke too when txted then called me to ask questions regarding the insurance, she was very professional, know what I want for my two vehicles plus Rental insurance, very helpful and excellent service, I will recommend anyone to reach to her . Thank you 🙏🏿 for all your help"
We responded:
"Thank you for your great review, Marigo! It is always great to hear about our team taking great care of our customers. Thank you for trusting us with your insurance!!"
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Whitney Venskoske

December 13, 2024

5  out of  5
rating by Whitney Venskoske
"Amy was extremely helpful and knowledgeable. She answered any and all questions I had! So glad I have State Farm because everyone is phenomenal! 😊"
We responded:
"Thank you for the review, Whitney!!! We truly appreciate your kind words. Thank you for trusting us with lithium your insurance. "
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Michael Cardone

December 12, 2024

5  out of  5
rating by Michael Cardone
"Excellent customer service. Garrett helped me update my current plan for a great price."
We responded:
"Michael, it was a pleasure working with you. We pride ourselves with giving the best customer service possible. Thank you for your business and we looking forward to working with you more in the future."
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Connie Reed

December 6, 2024

5  out of  5
rating by Connie Reed
"Amanda walked us through the process of upgrading our homeowners policy. She was so kind and so helpful. Thank you Amanda."
We responded:
"Thank you for the great review, Connie. We take pride in making sure our customers understand what coverages they have. Thank you for trusting us with your business. "
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Amber Greenlee

December 5, 2024

5  out of  5
rating by Amber Greenlee
"Garrett was very professional and personable! He listened to what I was needing and made switching my vehicles on my policy quick and easy. It was exceptional customer service! Thanks Garrett and State Farm!"
We responded:
"Amber, thank you for the great review!! Garrett works hard for our customers. Thank you for the kind words and trusting us with your insurance. "
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Ilikai Johnson Beer

December 4, 2024

5  out of  5
rating by Ilikai Johnson Beer
"Amanda was very helpful with our insurance needs. I would highly recommend anyone needing insurance to call her. She made the process very easy and answered all of our questions."
We responded:
"Ilikai, thank you for the review! We truly appreciate the feedback. Thank you for your business and trusting us with your insurance. "
Profile photo of Haileyyy.

Haileyyy.

December 4, 2024

5  out of  5
rating by Haileyyy.
"It was time to renew my home owner’s insurance and I had a lady reach out to me to make an appointment. At first, she mentioned coming in and I asked her if I could do a phone call instead. That was totally fine and we set it up. I called in to talk to an agent and was connected with Garrett. He was awesome from the start! He made small talk with me about my life, it felt like I had known him for years. Super knowledgeable, I asked him multiple questions and he had answers for every one! My renewal was taken care of in a timely manner. He even allowed me to set up the payment date as a separate day because of how my pay fell that week. Garrett offered me some life insurance that would ensure my home would be paid for if something ever happened to me. He went in depth with explanations and stayed on the phone with me while I was filling out the Docusign papers. He was very caring and sincere about my family, he cares a lot about his clients. 10/10 recommend Garrett for your insurance needs, he’s literally AWESOME!"
We responded:
"Hailey, wow!!!! Such an amazing review. Thank you for taking the time to leave such an amazing review. Garrett is an amazing part of our team and truly enjoys helping our customers. Thank you for trusting us with your insurance needs!!!"
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Alissa Dulaney

December 3, 2024

5  out of  5
rating by Alissa Dulaney
"State farm is an awesome agency, covering all your accidents and covering your life. So you can sleep better at night. Thank you Tyler Shank."
We responded:
"Thank you for the amazing review, Alissa. It was great getting to know you. "
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casey crigger

November 25, 2024

5  out of  5
rating by casey crigger
"Garrett was amazing and very knowledgeable, he was very easy to understand and a relatable person and I highly recommend!"
We responded:
"Thank you for the review, Casey. We appreciate the kind words. Thank you for trusting us with your insurance. "
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Jennyfer Harris

November 20, 2024

4  out of  5
rating by Jennyfer Harris
"Garrett was super friendly and helpful with addressing my payment and updating my information because I was having issues with the app. Thanks Garrett!"
We responded:
"Thank you for the review, Jennyfer. I’m sorry we didn’t earn a five star review. We will reach out tomorrow to see how we can improve. Thank you for your business. "
Profile photo of JULIE GLASSMOYER

JULIE GLASSMOYER

November 19, 2024

5  out of  5
rating by JULIE GLASSMOYER
"Great customer service. I was price searching and was so impressed with the savings and the detailed messages. Very easy to switch. Thank you"
We responded:
"Thank you for the great review, Julie. Everyone starts searching on price, but we hope to win you over with not just great rates, but great service. Thank you for trusting us with your insurance.- Tyler"
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Lori Zielinski

November 7, 2024

5  out of  5
rating by Lori Zielinski
"Garrett did a great job helping me with my Mothers policy . He was very knowledgeable and made the process easy! Thank you"
We responded:
"Thank you for the great review, Lori. Garrett does an amazing job helping our customers. Thank you for trusting us with your mother's insurance."
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JoJo Hines

November 5, 2024

5  out of  5
rating by JoJo Hines
"Garrett was extremely helpful and pleasant. He made the process very easy and quick."
We responded:
"Thank you for the great review, JoJo. I will pass on these amazing comments to Garrett. Thank you for trusting us with your insurance needs."
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J Wv

November 5, 2024

5  out of  5
rating by J Wv
"Service and support is amazing! Thank you Garrett"
We responded:
"Thank you for the amazing review."
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Kelli Pickering

October 31, 2024

5  out of  5
rating by Kelli Pickering
"Garret was extremely kind and gracious when asking him to hold my automatic withdrawal for a few days! Kindness really does go a long way!"
We responded:
"Thank you for the review, Kelli. Garrett goes above and beyond to make sure our customers needs are taken care of. "
Profile photo of Jlea Booth

Jlea Booth

October 30, 2024

5  out of  5
rating by Jlea Booth
"Garrett provided me with excellent customer service while switching insurance companies to State Farm. He was extremely professional and knowledgeable about both home and vehicle policies. He was so kind and understanding after having to switch my home owner policy to them after being with my previous company for 35 years. He made the entire process quick and easy, which I really appreciated. I will recommend him to all my family and friends! Thank you Garrett!"
We responded:
"Thank you for the amazing review, Jlea. Garrett works hard for our customers and makes sure they understand the policies they are getting. Thank you for trusting us with your insurance needs. "
Profile photo of Chloe Ryan

Chloe Ryan

October 29, 2024

5  out of  5
rating by Chloe Ryan
"Amazing customer service, Garrett was able to help me get exactly what we needed! Very polite, and helpful."
We responded:
"Thank you for the review, Chloe. "
Profile photo of Ryan Solinski

Ryan Solinski

October 29, 2024

5  out of  5
rating by Ryan Solinski
"Very prompt and very helpful answer. All my questions got back to me quicker than I expected. Keep up the great work I appreciate working with You Rebecca thank you for all your help!!!"
We responded:
"Thank you for the amazing review, Ryan!!! Rebekah is not only a great team member but an even better person. She works hard for our customers every day!!! Thank you for trusting us with your insurance needs. "
Profile photo of John Haller

John Haller

October 24, 2024

5  out of  5
rating by John Haller
"I recently had the pleasure of working with Garrett Ryan, a customer service representative at Tyler Shank’s State Farm office, and I am beyond impressed with the level of service I received! Garrett was incredibly professional, friendly, and efficient. I needed an updated copy of my proof of insurance to send to a storage facility, and Garrett handled my request flawlessly. What stood out to me was his sense of urgency and attention to detail. He made the whole process quick and stress-free, ensuring I got exactly what I needed without any hassle. Within no time, I had my updated insurance documents. It's clear that Garrett truly cares about his customers and takes pride in providing excellent service. If you're looking for someone who goes the extra mile, Garrett is your guy! His top-notch customer service reflects positively on the entire Tyler Shank State Farm team. Thanks to Garrett, I feel confident knowing that my insurance needs are in good hands. Highly recommend!"
We responded:
"John, thank you for the great review and such kind comments. We appreciate you taking time to leave us feedback Thank you for trusting us with your insurance needs. "
Profile photo of Tess McDonald

Tess McDonald

October 23, 2024

5  out of  5
rating by Tess McDonald
"Amy was so wonderful! How refreshing to actually find a genuine human being who actually cares about the person on the other end of the phone, is honest and just a very nice gal! Thanks Amy!!!!"
We responded:
"Thanks for your great rating! We appreciate you and look forward to your continued business"
Profile photo of Victoria Gaston

Victoria Gaston

October 21, 2024

5  out of  5
rating by Victoria Gaston
"Garret was very personable and quick to action! I received a phone call very quickly after sending an email to fix a minor issue with my policy, but then he went above and beyond to make sure we were covered in other ways as well. I have always gotten great service with Tyler Shank’s office!"
We responded:
"Thanks for your great rating! We appreciate you and look forward to your continued business"
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Brian Gainer

October 18, 2024

5  out of  5
rating by Brian Gainer
"Provided needed live assistance with the set up for insurance."
We responded:
"Thank you for the great review, Brian. "
Profile photo of Chase Radabaugh

Chase Radabaugh

October 15, 2024

5  out of  5
rating by Chase Radabaugh
"Garrett Ryan is very knowledgeable and friendly. 10/10 would recommend this place and his services. Very professional and truly wants to help."
We responded:
"Chase- thank you for the great review. Thank you for your trust and we wish you the best. "
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Jodie Megale

October 11, 2024

5  out of  5
rating by Jodie Megale
"Wonderful service… worked with me even though it took a few days because I was at work so much!! Thank you for everything!"
We responded:
"Thank you for the review, Jodie. A great thing about our office is we work with you on your time and how you want to communicate. Thank you for trusting is with your insurance!"
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Sarah Manausa

October 11, 2024

5  out of  5
rating by Sarah Manausa
"They were so nice the whole time. I have social anxiety and was able to set a plan over text. They were super efficient and quick about the whole thing. Gladly go through them again for a State Farm agent."
We responded:
"Thank you for the great review, Sarah. I’m glad we were able to work with you how you wanted to be communicated with. Thank you for your trust and we look forward to earning your insurance business for years to come. "