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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kelli Pickering

October 31, 2024

5  out of  5
rating by Kelli Pickering
"Garret was extremely kind and gracious when asking him to hold my automatic withdrawal for a few days! Kindness really does go a long way!"
We responded:
"Thank you for the review, Kelli. Garrett goes above and beyond to make sure our customers needs are taken care of. "
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Jlea Booth

October 30, 2024

5  out of  5
rating by Jlea Booth
"Garrett provided me with excellent customer service while switching insurance companies to State Farm. He was extremely professional and knowledgeable about both home and vehicle policies. He was so kind and understanding after having to switch my home owner policy to them after being with my previous company for 35 years. He made the entire process quick and easy, which I really appreciated. I will recommend him to all my family and friends! Thank you Garrett!"
We responded:
"Thank you for the amazing review, Jlea. Garrett works hard for our customers and makes sure they understand the policies they are getting. Thank you for trusting us with your insurance needs. "
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Chloe Ryan

October 29, 2024

5  out of  5
rating by Chloe Ryan
"Amazing customer service, Garrett was able to help me get exactly what we needed! Very polite, and helpful."
We responded:
"Thank you for the review, Chloe. "
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Ryan Solinski

October 29, 2024

5  out of  5
rating by Ryan Solinski
"Very prompt and very helpful answer. All my questions got back to me quicker than I expected. Keep up the great work I appreciate working with You Rebecca thank you for all your help!!!"
We responded:
"Thank you for the amazing review, Ryan!!! Rebekah is not only a great team member but an even better person. She works hard for our customers every day!!! Thank you for trusting us with your insurance needs. "
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John Haller

October 24, 2024

5  out of  5
rating by John Haller
"I recently had the pleasure of working with Garrett Ryan, a customer service representative at Tyler Shank’s State Farm office, and I am beyond impressed with the level of service I received! Garrett was incredibly professional, friendly, and efficient. I needed an updated copy of my proof of insurance to send to a storage facility, and Garrett handled my request flawlessly. What stood out to me was his sense of urgency and attention to detail. He made the whole process quick and stress-free, ensuring I got exactly what I needed without any hassle. Within no time, I had my updated insurance documents. It's clear that Garrett truly cares about his customers and takes pride in providing excellent service. If you're looking for someone who goes the extra mile, Garrett is your guy! His top-notch customer service reflects positively on the entire Tyler Shank State Farm team. Thanks to Garrett, I feel confident knowing that my insurance needs are in good hands. Highly recommend!"
We responded:
"John, thank you for the great review and such kind comments. We appreciate you taking time to leave us feedback Thank you for trusting us with your insurance needs. "
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Tess McDonald

October 23, 2024

5  out of  5
rating by Tess McDonald
"Amy was so wonderful! How refreshing to actually find a genuine human being who actually cares about the person on the other end of the phone, is honest and just a very nice gal! Thanks Amy!!!!"
We responded:
"Thanks for your great rating! We appreciate you and look forward to your continued business"
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Victoria Gaston

October 21, 2024

5  out of  5
rating by Victoria Gaston
"Garret was very personable and quick to action! I received a phone call very quickly after sending an email to fix a minor issue with my policy, but then he went above and beyond to make sure we were covered in other ways as well. I have always gotten great service with Tyler Shank’s office!"
We responded:
"Thanks for your great rating! We appreciate you and look forward to your continued business"
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Brian Gainer

October 18, 2024

5  out of  5
rating by Brian Gainer
"Provided needed live assistance with the set up for insurance."
We responded:
"Thank you for the great review, Brian. "
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Chase Radabaugh

October 15, 2024

5  out of  5
rating by Chase Radabaugh
"Garrett Ryan is very knowledgeable and friendly. 10/10 would recommend this place and his services. Very professional and truly wants to help."
We responded:
"Chase- thank you for the great review. Thank you for your trust and we wish you the best. "
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Jodie Megale

October 11, 2024

5  out of  5
rating by Jodie Megale
"Wonderful service… worked with me even though it took a few days because I was at work so much!! Thank you for everything!"
We responded:
"Thank you for the review, Jodie. A great thing about our office is we work with you on your time and how you want to communicate. Thank you for trusting is with your insurance!"
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Sarah Manausa

October 11, 2024

5  out of  5
rating by Sarah Manausa
"They were so nice the whole time. I have social anxiety and was able to set a plan over text. They were super efficient and quick about the whole thing. Gladly go through them again for a State Farm agent."
We responded:
"Thank you for the great review, Sarah. I’m glad we were able to work with you how you wanted to be communicated with. Thank you for your trust and we look forward to earning your insurance business for years to come. "
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Elizabeth Landers-Johnson

October 10, 2024

5  out of  5
rating by Elizabeth Landers-Johnson
"Garret Ryan, thanks for helping me with my auto and home insurance! It was an easy process with a great rate and awesome customer service! Thanks so much!!!"
We responded:
"Elizabeth- thank you for the review!! Garrett has been an amazing addition to our team. Thank you for trusting us with your insurance. "
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Tammy Blair

October 9, 2024

5  out of  5
rating by Tammy Blair
"Garrett was very helpful and very courteous in taking my payment."
We responded:
"Thank you for the great review, Tammy. Thank you for your business and trusting us with your insurance. "
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Michael Kesterson

October 9, 2024

5  out of  5
rating by Michael Kesterson
"Awesome customer service provided by Amy! She made the switch extremely easy for me. Better coverage at a cheaper price. Highly recommend."
We responded:
"Thank your for the review, Michael!!! Amy has been an amazing part of our team!! We appreciate your trust and support. Thank you for trusting us with your auto insurance. "
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Amber Holland

October 8, 2024

5  out of  5
rating by Amber Holland
"Extremely helpful and knowledgeable! Amy was able to answer every question I had. Very easy to work with and very prompt with her response!"
We responded:
"Thank you for the awesome review, Amber!!! I’m so glad Charly was able to help you save on your auto insurance!! I look forward to earning your business for a long time to come!!"
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Sandy

October 8, 2024

5  out of  5
rating by Sandy
"Very good and friendly got the problem solved"
We responded:
"Thank you for the kind words, Sandy! My team and I are always here if you need any guidance or have questions. - Tyler"
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hunter ryan

October 8, 2024

5  out of  5
rating by hunter ryan
"Was all around an extremely wonderful experience. With little hassle they helped me save money and get a coverage i never thought i’d be able to in my price range. Certainly did everything to help me and better my experience not just while i was there but the texts calls updates are all very polite and helpful. Garret Ryan was the one who helped me make this such a wonderful experience."
We responded:
"Hunter, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! This is exactly what we strive for. We appreciate you and you business! - Tyler"
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Jim Wright

October 3, 2024

5  out of  5
rating by Jim Wright
"I spoke with Garrett at Tyler Shanks office today. He was well spoken and listened to my questions with a concerning ear. He had to do some research to get the answer to my question but called me promptly back when he could answer my question. Great customer service."
We responded:
"Jim- thank you for the review. Garrett has been an amazing asset to the team and works hard to learn every day. Thank you for trusting us with your insurance needs. "
Profile photo of Michael Hupp

Michael Hupp

October 3, 2024

5  out of  5
rating by Michael Hupp
"Garrett is very easy to work with, kindhearted, and very understanding of needs. A++!"
We responded:
"Thank you for the great review, Michael. Garrett works hard to make sure our customers are taken care of. Thank you for trusting us with your insurance. "
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Katie Wright

October 2, 2024

5  out of  5
rating by Katie Wright
"Garrett was super helpful!"
We responded:
"Thank you for the 5 star review, Katie. Your feedback is appreciated!!!"
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Tracy Edsell

October 2, 2024

5  out of  5
rating by Tracy Edsell
"STATE FARM HAS AMAZING EMPLOYEES WHO KNOW THEIR JOB WELL. GARRETT WAS QUICK TO GET BACK ME WITH A QUOTE AND GOT ME TAKEN CARE OF IN NO TIME!! HIGHLY RECCOMMEND."
We responded:
"Tracy, your recommendation of our agency means the world to my team and I. We appreciate the opportunity to serve others while providing a positive experience for all. - Tyler"
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Brett Ullman

October 1, 2024

5  out of  5
rating by Brett Ullman
"Had a great experience getting quotes from Garrett Ryan. He was very professional, knowledgeable, and courteous with the whole process. Would recommend contacting him with any insurance needs."
We responded:
"Brett, thank you for recommending our State Farm Agency to assist the needs of others! We couldn't be more excited to assist you and your future insurance needs. - Tyler"
Profile photo of Rhonda Payne

Rhonda Payne

October 1, 2024

5  out of  5
rating by Rhonda Payne
"Garrett was very helpful helping me make a payment on my policy. His personality was a pleasure to speak with."
We responded:
"Rhonda, we're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! - Tyler"
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David Settle

September 27, 2024

5  out of  5
rating by David Settle
"reps are always knowledgable, helpful, and quick with follow up calls if needed. Garrett answered all of my questions and made sure i was aware of policies and plans i may not have been aware of that are available to me. I almost always get Charly when i call/text and shes always on the ball. Overall great team"
We responded:
"David, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Tyler"
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John Wayne

September 25, 2024

5  out of  5
rating by John Wayne
"Amy was very helpful with answering all of my questions and taking care of what I need taken care of. 5 star service.Thank you!"
We responded:
"Thanks for the review, John. Amy works hard for our customers so I’m glad it’s being recognized. Thank you for trusting us with your insurance. "