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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Morgan Benitez

July 13, 2024

1  out of  5 rating by Morgan Benitez
"Amy was very nice getting me set up with a policy and explaining benefits and such. EDIT: DO NOT RECOMMEND if I could go back and give a zero star I would. Over charged me back in both may and june when I called in May to downgrade to liability TO TAKE PLACE THAT DAY they apparently lied and never did it. Called in June after overcharge of 137 and some change appeared on my account told there would be a credit and I'd have no bill at the end of June. Got charged another 137 in change at the end of June called again and canceled my plan and they only plan to reimburse me 30 days and say 10 weeks to get it back to me which isn't within state laws/regulations. Currently am without a job due to reasons and they essentially stole 270 when I'm struggling to even buy food to eat and pay a storage place with every ounce of my belongings but I guess their numbers matter more than another persons ability to eat. Will be filing a complaint with BBB in the next 24/48 hours whether it goes somewhere or not idk and idc it still is registered against them. I trusted them at the beginning but after this not that one person's money matters I will never trust them as a company. Liars and cheats the lot of them."
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Kenda Barton

June 19, 2024

5  out of  5 rating by Kenda Barton
"So friendly and helpful! Amy K took great care of my parents!"
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Jon Jonas

June 13, 2024

5  out of  5 rating by Jon Jonas
"The agent was great.I hate dealing wirr ye h insurance, but she made it Quick and painless"
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Amber Hardman

June 12, 2024

5  out of  5 rating by Amber Hardman
"I definitely recommend Tyler Shanks office!! We always deal with Charly and she does an AWESOME job!! Very personable, and helpful!!"
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Dean Spiker

June 6, 2024

5  out of  5 rating by Dean Spiker
"Spoke with Amy about adding my new atv. Very professional and knowledgeable. She explained everything in clear detail. Unlike many conversations with insurance people, Amy was very pleasant. A person like this is hard to find. I think she deserves a raise!"
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Kimberlin Houston

June 3, 2024

5  out of  5 rating by Kimberlin Houston
"Great agency, wonderful customer service."
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Brittany Holbert

May 30, 2024

5  out of  5 rating by Brittany Holbert
"I recommend this place! Amy, who works there was very genuine and answered all of my questions. She was also very patient when my kids were there with me. Seek them for all of your insurance needs."
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Bear Wix

May 22, 2024

5  out of  5 rating by Bear Wix
"Fantastic job, explained everything well"
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Hope Bibbie

May 15, 2024

5  out of  5 rating by Hope Bibbie
"Amy Kesterson and Tyler Shank were super helpful with getting my insurance switched over. It was a very easy transition."
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Aaron Lewis

April 12, 2024

5  out of  5 rating by Aaron Lewis
"Charly Kelley is an exceptional insurance agent who goes above and beyond for her clients. Her attention to detail, professionalism, and dedication to finding the best coverage sets her apart. She deserves recognition and a raise for consistently exceeding expectations and providing outstanding service."
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Mark

March 8, 2024

5  out of  5 rating by Mark
"I have been a State Farm customer for over 4 decades, they insure my house and two vehicles. I recently had the pleasure of dealing with Ms. Rebekah Binegar of Tyler Shank’s office in Ravenswood WV. Ms. Binegar was very prompt in addressing my questions concerning my vehicle policies."
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Shianne Tucker

February 29, 2024

5  out of  5 rating by Shianne Tucker
"HIGHLY Recommend Tyler’s Office! We have our autos, home, camper, life, health, etc.. insured with State Farm. Their Customer Service is TOP Notch + we feel extremely protected with the coverages we have in place!"
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Jessie Morgan

February 13, 2024

5  out of  5 rating by Jessie Morgan
"I have been with Statefarm for close to a decade now. And I have to say they have exceeded all my expectations from day one. When my truck got totaled, they were ready and willing to help a first time claimant navigate how it is done. Even though they weren’t the company I needed to file with. Any and every question I have ever had they have answered it, and made sure my policy was up to date with any and all information readily available. I couldn’t be happier with my choice of agents and company to have my back."
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Phoenix Swisher

January 2, 2024

5  out of  5 rating by Phoenix Swisher
"I got the insurance I needed for a great price. Amy did a great job."
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Lora Deel

November 30, 2023

5  out of  5 rating by Lora Deel
"Very nice and helpful"
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Nutt Dogg

November 21, 2023

5  out of  5 rating by Nutt Dogg
"Amy is the absolute best representative that I have ever talked to. She is so smart about what she is doing and gives a smile over the phone. 10/10"
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George Frazeskos

November 20, 2023

5  out of  5 rating by George Frazeskos
"My recent experience with Charley was nothing but exceptional. She's courteous, on-point, and her customer service is personable. She's awesome😊"
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Gerald Tennant

November 17, 2023

5  out of  5 rating by Gerald Tennant
"Had a great experience with Amy"
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Ryan Solinski

October 31, 2023

5  out of  5 rating by Ryan Solinski
"Very prompt and very helpful answer. All my questions got back to me quicker than I expected. Keep up the great work I appreciate working with You Rebecca thank you for all your help!!!"
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Johnathan Moats

October 6, 2023

5  out of  5 rating by Johnathan Moats
"She was great and helped me save over $200.00"
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Benjamin Burian

October 2, 2023

5  out of  5 rating by Benjamin Burian
"Amy was helpful and knowledgeable about helping me become a new member of the state farm family."
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Vishva Sharma

September 19, 2023

5  out of  5 rating by Vishva Sharma
"Rebekah was very welcoming, helpful, professional, efficient, and soft spoken. I certainly would like to deal with her in future regarding my car insurance needs with State Farm ."
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Nicole Mcclure

September 19, 2023

5  out of  5 rating by Nicole Mcclure
"Absolutely wonderful! Amy K worked so hard to make sure she got us taken care of. Saved us money on our car and home insurance, also our boat and camper! We have multiple properties and vehicles and drivers (young adults) and she took her time to work through every single detail!!"
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Karen S

September 13, 2023

5  out of  5 rating by Karen S
"Rebekah was informative! Easy to talk to. We are set to talk again today!"
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Ycitylass64

September 12, 2023

5  out of  5 rating by Ycitylass64
"I called today to get an estimate and disclosure page for homeowners insurance today on a home I just bought. I was very happy with Jodie. She was kind and courteous and got everything I needed for the upcoming closing."